Activity: 03.05 - Manage Service Requests And Actions
The objective of this activity is to monitor service requests, issues or outstanding actions if any. It also ensures escalations on service request handling, are appropriately handled.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 03.05 - Manage Service Requests And Actions Request Fulfillment Manager Manage Service Requests Manage Escalations For Request Fulfillment Request Fulfillment Manager Service Delivery Action List Stakeholder Communication Manage Service Requests Service Delivery Complaint Register Manage Escalations For Request Fulfillment
Work Breakdown